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Privacy Statement

Chesterfield Federal Credit Union (CFCU) is committed to providing you with financial products and services to meet your financial objectives. We believe that CFCU’s array of products and services is one of the reasons you choose to do business with us. We also believe you do your financial business with us because we have a strong history of protecting our members’ privacy. 

We are required by law to give you this privacy notice. It details our policies and practices that protect your privacy and enables us to share information to make available competitive financial products and services. If you have any questions after reading this notice, please contact us at 
(804)748-1417.

Categories of Information We Collect
We collect nonpublic personal information about you from the following sources:
  • Information received from you on applications and other forms.
  • Information about your transactions with us, our affiliates, or others.
  • Information we receive from a consumer reporting agency.

Categories of Information We Disclose and Parties to Whom We Disclose
We do not disclose any nonpublic personal information about our members or former members to anyone, except as permitted by law.

Service Provider/Joint Marketing Exception
We may disclose all of the information we collect as described above to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements with.

Confidentiality and Security
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

The officers, directors, members of committees and employees of this credit union must hold in confidence all transactions of this credit union with its members and all information regarding their personal affairs, except when permitted by state or federal law.

What Members Can Do To Help
CFCU is committed to protecting the privacy of its members. You can assist us by following these simple guidelines:

1. Protect your account numbers, card numbers, PINs (personal identification numbers) and passwords. Never keep your PIN with your debit, credit or ATM card, which can provide free access to your accounts if your cards are lost or stolen. 

2. Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains that the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff already has access to your information and rarely has a need to ask you for it again.

3. Keep your information current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of any account, we will attempt to contact you immediately. If your address or phone number changes, please let us know. 

 

 


 

 

   


Chesterfield Federal Credit Union - PO Box 820 - Chesterfield, VA  23832

 

Copyright © 2011 Chesterfield Federal Credit Union - All Rights Reserved.