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1. Complete a FAFSA 

Before you begin applying for a Stafford and/or PLUS Loan, you must first complete the Free Application for Federal Student Aid (FAFSA). It must be completed for each academic year that you request federal aid. FAFSAs for the upcoming academic year are available online on or after January 2. Contact your school for their application deadline.

2. Receive your SAR 

Once your FAFSA is processed, a Student Aid Report (SAR) is created. If you completed your FAFSA online, allow 1-2 weeks for you and your school to receive the SAR electronically. Paper FAFSAs take 6-8 weeks to process.

3. Receive your Award Letter

Your school(s) uses data from your SAR to determine your financial aid award for the current academic year and sends you an award letter by e-mail or US Mail. (If your letter mentions the William D. Ford Direct Lending Program, contact your school for the appropriate promissory note.)

4. Complete a Stafford Master Promissory Note
Complete and print the Stafford Master Promissory Note (MPN) and Addendum to Stafford MPN to get your loan at Chesterfield Federal Credit Union.  While you must complete the FASFA process to apply for aid each academic year, this Master Promissory Note will be used by the credit union to process all of your loans over multiple academic years at the same school. Be sure to indicate your FULL school name (no abbreviations) and school code (if known), city and state in the upper right-hand corner of the Master Promissory Note. Return it to the address below so we can complete the processing for you.

Chesterfield Federal Credit Union

Attn: Student Loan Department

P.O. Box 820

Chesterfield, VA  23832

5. If Needed, Complete a PLUS Master Promissory Note  
Parents or graduate/professional students can complete and print the PLUS Loan Master Promissory Note (MPN) and Addendum to PLUS MPN.   The PLUS Loan Master Promissory Note will be used for all of your loans over multiple academic years at the same school. Be sure to indicate your or your child’s school name (no abbreviations) and school code (if known), city and state in the upper right hand corner of the Master Promissory Note. Return it to the address below so we can complete the processing for you.  

Chesterfield Federal Credit Union

Attn: Student Loan Department

P.O. Box 820

Chesterfield, VA  23832

6. Your School will Receive the Funds
Both Stafford and PLUS Loans are guaranteed and serviced by Great Lakes Educational Loan Services, Inc. ( Great Lakes ). When Great Lakes receives the Master Promissory Note from the credit union and School Certification Form from the school indicating the loan amount and disbursement dates, funds will be sent to the school.

7. Access Your Loan Account Online

You can check the status of your loan, view your account information and make payments from your bank account 24/7 at www.mygreatlakes.com.  Choose ”Borrowers” and then log in to access Internet Borrower Inquiry Service.  This site offers a variety of tools for calculating the cost of your loan. It’s your resource to forms, a glossary of financial aid terms, contact information, and lots of other information to help you manage your loans.

8. Call These Toll-Free Numbers for Loan Inquiries

·         Contact BEFORE your loan is disbursed to the school:

Great Lakes Educational Loan Services, Inc. at 1-800-236-6600

·         Contact AFTER your loan is disbursed to the school:

Great Lakes Educational Loan Services, Inc. at 1-800-236-4300

9. If Needed, Apply For a Student Alternative Loan
If your award package, including your Federal Student Loans, do not cover the total cost of your education, apply for a student alternative loan, offered through C.U. Student Help. For more information, and for an online application, click here.

Need help?  
For help with the student loan process, call the credit union at 804-748-1417 or by e-mail at loans@chesterfieldfcu.net.  

Chesterfield Federal Credit Union's Phishing Education Page